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VISION:
Mpumalanga, your world class tourism destination.
MISSION:
To provide an integrated tourism and biodiversity conservation management system in order to stimulate sustainable economic growth for the Province.
STRATEGIC GOALS & OBJECTIVES FRAMEWORK:
- To ensure a sound tourism & bio-diversity conservation strategic framework
- Strategic direction instruments (strategies, policies, guidelines, frameworks, models, standards)
- Input into other strategic frameworks
- Compliance monitoring (observation, checks, protocols, audits, enforcement)
- Research / status monitoring (surveys, surveillance)
- To ensure a sound stakeholder network
- Stakeholder development (establishment, SLAs, agreements)
- Stakeholder maintenance
- To ensure sound service delivery
- Tourism destination marketing (Destination branding, product portfolio marketing, special packages)
- Bio-diversity conservation management
- Tourism business development
- Tourism product portfolio development (accommodation, tourist attractions)
- Business resource development
- Infrastructure management (development, maintenance)
- Investment promotion (investment opportunity scoping, investment management)
- SMME capacity development (training, opportunity information sharing)
- To ensure internal business excellence within the MTPA
- Business management / leadership
- Strategic positioning (strategic / operational planning, structure, positioning around core business)
- Organisation culture
- Corporate governance practices
- Business performance management
- Stakeholder relations management / communication
- Resource management
- Human resource management
- Financial management
- Information / communication technology management (ICT)
- Information / knowledge management
- Asset management (fixed assets and consumables)
- Internal project management
CORE BUSINESS VALUES:
- Productive (results oriented / disciplined)
- Integrity (ethical / honest / transparent / truthful / accountable / reliable / responsible)
- Committed (motivated / dedicated / diligent )
- Teamwork (participative / consultative / collaborative)
- Service Excellence (responsive / client need driven / approachable / friendly, competitive)
- Innovative (flexible / creative / adaptable / pro-active / initiative)
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